Following widespread complaints about poor performance in the 2025 Unified Tertiary Matriculation Examination (UTME), the Joint Admissions and Matriculation Board (JAMB) has investigated alleged technical glitches.
The board collaborates with vice chancellors and IT experts to determine the root cause and ensure that affected candidates receive appropriate remedies if any errors are confirmed.
JAMB’s public communication advisor, Dr Fabian Benjamin, disclosed this in a press statement yesterday.
LEADERSHIP reports that over 1.5 million out of the 1.9 million candidates who sat for this year’s UTME scored below 200 out of a possible 400 marks, prompting public outcry.
In the “Re: Public Complaint Regarding the Release of the 2025 UTME,” the board noted that it is expediting its annual system review, a comprehensive post-mortem of the examination process, typically conducted months after the exercise.
The review covers three key stages: registration, examination, and result release.
According to JAMB, it is particularly concerned about unusual complaints originating from a few states within the federation. It is currently scrutinising these issues in detail to identify and resolve any technical faults.
“To assist in this process, we have engaged several experts, including members of the Computer Professionals Registration Council of Nigeria, chief external examiners (who are heads of tertiary institutions), the Educational Assessment and Research Network in Africa, measurement experts, and vice chancellors from various institutions.
“If it is determined that there were indeed glitches, we will implement appropriate remedial measures promptly, as we do in the case of the examinations themselves,” he said.