Quality Of Call Service Has Been Horrendous - Sam George As He Accuses NCA Of Majoring In The Minors - Mc Ebisco Quality Of Call Service Has Been Horrendous - Sam George As He Accuses NCA Of Majoring In The Minors - Mc Ebisco
Latest News

Quality Of Call Service Has Been Horrendous – Sam George As He Accuses NCA Of Majoring In The Minors

Ningo Prampram Lawmaker, Samuel Nartey George has said that the quality of call service over the past few weeks has been horrendous and leaves a lot to be desired.

He explained that in any functional democracy, the regulator, in this case the (NCA) would have issued public statements to assuage the concerns of citizens but that has not been done.

He also said they would have told customers of the service providers what steps they are taking to ensure that the telecommunications Companies improve the service experience.

“It is imperative that CEO of the NCA Joe Anokye and the regulator immediately outline to the Ghanaian public what remedial steps they are taking to ensure an improvement in call quality and the overall telecoms experience

He further indicated that “The NCA, they major in minors and minor in the major

As the regulator they are supposed to be protecting the interest of customers but in this case we see a regulator who is not interested in customer satisfaction and the quality of service that the Telcos are giving, but are rather, conniving with with the Telcos who are offering us crappy services.

“So long also as the telcos keep quiet and go ahead with the illegal directives of the NCA, “When you have a regulator using service providers to punish the customer, that regulator is unable to enforce quality from the service providers and that is the mess we see.

Support Mc Ebisco' For Passing Meaning Information Around The Globe

DONATE

0 0 votes
Article Rating
Subscribe
Notify of
guest
0 Comments
Inline Feedbacks
View all comments
0
Would love your thoughts, please comment.x
()
x